My friend Cat had a car accident on Sunday – she ran up the back of a taxi who ran up the back of a BMW who ran up the back of new Suburu who ran up the back of, who ran up the back of…
Nobody was hurt, but FIVE cars were involved – the taxi damaged most of all – the damage getting progressively less as it went up the line of cars.
Monday morning she rings up the insurance company to advise them of the accident … only to discover that she had been out of insurance since January – FIVE months ago.
The renewal had fallen between the cracks as she moved house. OMG the stuff nightmares are made of.
Cat & her gorgeous new husband Marty were looking down the barrel of a $50,000 debt and with many tears and much anxiety were working out how to fulfill Cat’s obligations in the matter. I heard about this because it meant selling her beloved horse Rapunzel, borrowing money and belt tightening to the millionth degree.
Then yesterday, a reprieve from heaven – well not from heaven actually, but from AAMI the insurance company that she had been insured with for 19 years as a rating one driver.
All she had to do was pay the outstanding insurance premium, the normal accident excess – AND THEY WILL TAKE CARE OF THE REST.
Holy Snappin’ Turtles! Have you ever heard of anything like it? An insurance company who paid up where they didn’t have to? An insurance company who cared about this very good, long term customer and paid up when they clearly had no obligation to do so?
So folks, if you’re thinking of insuring your car or anything else for that matter – it sounds like AAMI is the go, hey?
And isn’t it a pleasure to be able to give an Aussie company a good rap too!